We are shaping the future of flight by tackling complex system from the stakeholders’ perspective. We use empathy to uncover the behaviors, attitudes and needs at each phase in the travel experience. By partnering with airports and airlines, we consider the value for all stakeholders as we redesign the air travel experience.

Find out how you can get involved.

Experience our design thinking process by becoming a partner, accepting a cooperative learning position, or participating in one of our user-centered research think tank sessions.


2900 Reading Road, Suite 350
Cincinnati, Ohio 45206
+1 513 558 7348


Innovillage 500 Dover Road
Singapore 139651
+65 6772 1103