P&G Workshops

Contents

 Goal Today

  • Appreciate the scope and impact of 50+ and particularly emerging role of women
  • Help you understand the difference between and empathic understanding and an arms length appreciation for this issue
  • Share insights that support new product and service development at P&G


Steve Wright Insights

  • It is a Small World but I wouldn’t want to Paint it!
  • If I melt dry ice can I swim in it without getting wet?
  • I invented instant water but did not what to add?


Mind Map Overview

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It is All About Me (just to start)

  • I am my mother’s son
  • Grew up in Transgenerational Home
  • BA in Psychology with Bio focus
  • MID in Design (left and right brain)
  • History in Universal/Inclusive Design
  • From a Toilet Seat Up home to a
  • Toilet Seat Down home
  • Daughter 22, Wife 56 and Mother 81
  • My own challenges as a 50+
  • Work in Senior Care Area
  • Explanatoids? Girl’s Math and Science


The New Aesthetic for Female Consumers

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International Workshops on 50+

  • Hong Kong
  • Beijing
  • Antwerp


US Educational Experiences

  • CMU IPD studio with New Balance
  • Transgenerational Survey in Design History for 20 years
  • Northwestern MPD program strategies for 50+ market assignments 3 years
  • UC Business and Design Graduate Course similar to Northwestern


Live Well Studio Insights

  • IAMS
  • PUR
  • Yoplait
  • Citi
  • Hill Rom
  • Green Giant
  • John Peters P&G Compaction


Maslow’s Split Hierarchy

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Live Well Studio Insights General Overview

  • Transgenerational aspect is very important and powerful and unlike anything before
  • The Power of 50-70 year old Women is not fully understood nor impact fully appreciated
  • This is new consumer society with no modern historical precedent


Live Well Collaborative: A Catalyst

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Created to Respond to and Build on:

  • A Process
  • A Market Opportunity
  • A New Broader Model for Working Collaboratively
  • A Method to Harnesses the Integrative Potential of Students and Faculty



The LIVE WELL COLLABORATIVE

  • Leading Edge Partnership & Innovation Model of Corporations and Universities to Develop Products and Services that Delight the 50+ Consumer
  • Designed to Extend the Connect and Develop Strategy developed by Larry Huston VP Innovation


“For P&G to reach its growth objectives, we must achieve breakthrough results in meeting the needs of the aging consumer”
Gil Cloyd, CTO
Procter & Gamble



P&G’s Commitment to Design + Consumer Insight

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A. G. Lafley made Design a Direct Report with Claudia Kothcka as VP

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In the Last 10 Years Design has grown to over 400 Internal Designers and Connected to Dozens of Design Consultancies


University of Cincinnati Comprehensive Research and Design Capabilities

UC President
Nancy Zimpher
Co Champion with Gil Cloyd

The Live Well Collaborative
Connected to the Themes
of UC 21

Innovation in
research and teaching
Faculty development

Putting Students First
Building on Coop History

Connecting with Companies


University of Cincinnati Roles that Collaborated to Develop the LWC

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Introduce The Live Well Collaborative

Expanding P&G’s Concept of Connect and Develop

Responding to a Global Market Opportunity

Creating a New Model of Innovation for Connecting
Universities and Companies

Building a Continuous Platform for Interdisciplinary Education at UC



Live Well Collaborative Core Capabilities

Providing10 Week New Product and Service Studios

Providing Workshops for Individual Companies or in Combination with other Members

Building and Maintaining a unique 50+ Informatics Database

A Framework for Helping Companies to Share Knowledge


The 50+ Consumer Opportunity

Boomers

  • 76 Million Boomers in US Market
  • Boomers Influence All Generations


Total for 50-100
90M age 50+
80-100 fasting growing segment

Buying Power:
$3 Trillion


Challenge for Companies

  • Still primarily focusing on consumers
  • Age15-35
  • Latest technology


  • Need to shift to50+ Consumer expectation:
  • Focus on lifestyle Design
  • over Technology


Scope for 50+ Market

  • Beauty
  • Health & Well Being
  • Nutrition
  • Leisure & Entertainment
  • Exercise
  • Travel
  • Second Career
  • Family & Relationships
  • Housing & Home
  • Pets
  • Wealth Transfer
  • Financial Planning

Consortium seeks Companies representing the breadth of these Market Segments


Research connected across Categories and the different 50+ Consumer Segments



Comparative Structure:
Parallels Between Companies and Universities

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University Corporate Comparable Structure

University
  • President
  • Provost
  • University Admin
  • College
  • Dean
  • Departments
  • Development
  • Faculty


Corporate
  • CEO
  • CTO
  • Corp Function
  • GBU’s
  • Products/Services
  • VP & Directors
  • Marketing
  • Business Units



UC has a World recognized Design Program embedded in a Comprehensive Research University

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School of Design
DAAP
Industrial Design #2
Interior Design #1

Medical School
Top Rated

Top 25 Research University



Comprehensive Translational Research Capabilities in DAAP School of Design

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The ability to turn ideas into solutions for everyday life


What Happens in the Design Studios?

  • Sponsoring company develops a brief for problem to solve or opportunity to explore
  • UC Team created: multi-discipline faculty leadership and students
  • 10-12 week project studio
  • Sponsoring company offers occasional help to review progress and provide information
  • Team designs a new product or service which can include prototypes, technology solutions, etc.
  • Sponsoring company owns IP that is created


Comprehensive Research, Manufacturing and Design Capability

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In Cincinnati and the tri-state region


Translational Research to achieve Pragmatic Innovation

Translational research:
A term developed by biomedical engineering,
taking ideas from the “lab bench to the bedside”.

Pragmatic Innovation:
Developing products and services that delight consumers,
have zero negative impact and are profitable for companies.



Why U.C. School of Design ?

  1. History of Successful Industry Sponsored Research and Studios
    Toyota, Delta, Kodak, Ford, GE, LG, Procter & Gamble, Samsung, Honda, JCPenney
  2. Comprehensive Research Capabilities 
    Digital, Industrial, Fashion, Interior, Graphics, Transportation, Local Design Community
  3. Interdisciplinary Projects and Research Capabilities 
    Biomedical surgical equipment, Bioinformatics, Robotic surgery, Orthotics, Automotive design, Branded environments, Interactive design and visualization


Overall Top Ranked Design College in America -- Business Week

3 disciplines rated #1 or #2 in nation


The only public institution listed in top 10 best Design Schools in the world
-- Business Week



Most effective Design Cooperative Education System in the World
Network of >300 Companies Globally


Strategic Membership & Benefits

Membership Commitment
Access to ~2 Design studios/yr
Additional mini Creative sessions & Executive education
Unique IP benefits
50+ Informatics: research data and consumer insights
Collaborative Forum with non-Competitive Corporations

Conferences, pod casts, and web access starting year 2

Position on Advisory Board

Rotating Board position, and Industry Executive position



LWC Studios

Design Innovation Studios

  • Focus on “Fuzzy Front End”
  • 10-12 week Immersion, creates rapid and comprehensive ability to respond to trends.


IP creation

  • Clear guidelines to manage patentable output

Marketable Products and Services


3 Studio Formats:

Curricular
Co-op
Grad/faculty Research



“Thinking out of the Box”:
Leveraging the Vitality and Unbiased Innovation capacity of UC Students as directed by faculty.


An Initial Concept for Product Idea For PUR Studio P&G

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An Initial Concept for Product Idea For PUR Studio P&G Deconstructed

Mikan Ball

  • A New Product for the Bathroom
  • Cleans water and Adds Aroma to the Bath Experience
  • Co-Branding With 2 P&G GBU’s


Concept Integrated


Consumer Insight

+

Japanese Custom

+

Chemical Knowledge

+

Material and Manufacturing

Overview of Resources Contributing to Hill-Rom Studio

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Students: LWC Studio Project Benefits

  • Working with students from multiple disciplines
  • Working with leading corporations on products + services focused on improving the lives of 50+ consumers
  • Seeing concepts move from sketches to actual prototypes
  • Hands-on research + interviews
  • Practical job experience
  • Access to unique design + research resources


Students:

  • Collaboration generates new knowledge faster and more efficiently
  • Provides a distinctive student experience and helps to build the reputation of the University
  • “It’s fun!”- Karen Machleit, Marketing Chair for UC College of Business


Faculty:

  • LWC Studio Project Benefits
  • Fresh approach to a new studio model focused on meeting the needs of 50+ consumers
  • First-hand view of the overlap and uniqueness of various disciplines and perspectives working together


Overview of General Mills studio process:

Three Phases:

  1. Research
  2. Concept
  3. Refinement


Research

Phase 1
3 teams presented their “learnings” related to yogurt and Boomer women

  • Science Team
  • Culture Team
  • Consumer Insight Team

Teams were then reshuffled to devise concepts based on General Mills’ feedback

Baby Boomers and Skin Care

Skin care and appearance are important baby-boomer issues!
-Baby boomers are seeking facial treatments more than ever.
-What used to be a luxurious treat is now becoming a normal.
-There is a process in helping to take care of aging skin.
-Everyone from high powered executives to stressed out employees are looking for ways to decompress.

-The SPA has became a really great part in baby boomer life.

-More than 56% of the visitors at the Spa’s in the US are Baby Boomer Women!
-Most of them come with friends or daughters.


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Phase 3: Final Package Designs

  • Designers worked final form, graphics materials, and manufacturing.
  • Business Students conducted further market research testing design concepts and developing the business argument for the package solutions.
  • 12 Final Concepts were presented to General Mills complete with prototypes and printed graphics. Prototype support came from Haney PRC.



Final Package Design Requirements

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LWC IP Implications

Each studio can produce several versions of each type of intellectual property

  • Utility Patent
  • Design Patent
  • Copyright
  • Trade Mark
  • Trade Dress
  • Trade Secret / Competitive Advantage



LWC Studios Benefit and Results

UC Studio Support
  • Funded 20 faculty slots across Design, Business, and Engineering through Winter 08.
  • Covered prototyping costs for project development
  • Sustained graduate and co-op students as staff/ research assistants
  • Developing informatics with a faculty team from DAAP and COB


Studio Results

  • 6 studios vs. 5 projected
  • 4 Curricular, 1 Co-op, 1 Research
  • 2 P&G
  • 2 CITI
  • 1 General Mills
  • 1 Hill-Rom

LWC Informatics

Supports Integrated studios

Corporate research by members

Executive Education

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Providing Actionable Insights for:
Live Well Collaborative studios
and Member Companies

Project Team
Digital Design DAAP
IS School of Business

50+ Site
Time Table
Concepts by mid Nov. 07
Prototype for Dec 07 Board Mtg.
Working Website March/ Apr 08
GM Corp Partner- Heidi Emanuel


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LWC Structure

Structure:
Non Profit 501 (c) (6)
Independent Entity


Board of Directors
3-UC, 2-P&G
1-Hill-Rom, 1-General Mills,1-Citi
By Laws



LWC Corporate Collaborations + Board

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Legal Structure

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LWC Intellectual Property

Objective:
To deliver breakthrough innovations to the 50+ consumer

Innovation:
Fast
Interdisciplinary
Leverage Intellectual Property


  • Negotiated in advance and agreed by all member companies- fair market value.
  • Focused around companies’ needs.
  • Based on P&G’s Connect and Develop strategy.
  • IP paid for in cost of the studio.
  • Commercialization “success” fee paid back to the LWC for investment in future.
  • Allows companies to co-invent with UC students and faculty.
  • Dynamic model


LWC Goals + Vision

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The Live Well Collaborative Equity

LWC Mission: Leverage collaborative efforts to enable 50+ consumer to live a full life and to contribute to the improvement of our communities.


LWC Brand Essence


Student Unbiased innovation directed by faculty
delivering concepts to grow business among 50+ consumers.


Primary Target


Companies and NGOs that want to meet the needs of the global 50+ market.



Overall Brand Benefits


For Members:
stronger brands (measured by sales volume and profits) and energized employees.

For UC:
growth in the educational mission, opportunities for faculty research, incremental revenue.

For Consumers:
Fuller, richer lives.


Reasons to Believe


Student unbiased innovation provides fresh perspective
focused on 50+ consumer which is created by:

One of world’s top ranked design schools (DAAP) where students
have unique professional work experience.
A process deep in consumer interaction including co-creation with the 50+ consumer.
Multi-disciplined approach to problem framing and idea development through access to UC’s comprehensive capabilities. Includes direct access to professors and students in four schools (DAAP, Business, Engineering, Medicine).


Brand Character


- Innovative - Spirited
Inspirational - Collaborative

Believes that part of life’s purpose is to “give back”
to other segments of society.



Desired Equity


Connect and Develop across industries, companies, and universities
to create marketable, life-changing solutions for the 50+ consumer.


Selling Line


Innovation for the 50+ Generation











2728 Vine Street | Cincinnati,OH 45219 | 513.558.7348